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Retorno y derecho de desistimiento

Returns & Refunds

You can return any item purchased within 14 days of the delivery date.

-         The return provide the full refund of your purchase.

-         The Refund will be processed with the same Payment Method used during the purchase.

-         Shipping and/or Pickup charges will be paid by the customer.

Make sure the merchandise you return is in its original condition, tags and packaging included.

To start the Return process the customer have to send an email to support@latuamoda.it attaching the previously downloaded and filled “Return & Refunds Form – LaTuaModa.it”.

The customer must ship the item to our office ONLY after receiving the confirmation mail.

During peak times it could take up to 7 business days. Once your return has been accepted, we will immediately request reimbursement and send you a confirmation e-mail.

The time needed to process your refund may vary based on the payment method used.

 

** For NO REASON the customer is required to send products without prior confirmation, in which case LaTuaModa s.r.l.. It is not liable in any way responsible for the goods nor is liable to make reimbursement for such purchase.